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Frequently Asked Questions

What types of questions can I ask on this website?

PBMS ASK! Coding Solutions is staffed with knowledgeable Certified Professional Coders (CPC), capable of answering your complex coding questions.

May I cancel my subscription at any time?

Yes!

What happens if I don’t cancel my subscription?

Your subscription will auto renew at your current pricing tier if you choose not to cancel.

What subscription plans do you offer?

  • Bronze Star
  • Silver Star
  • Gold Star
  • ASK! Platinum
  • ASK! Platinum-Group

How does ASK! Work?

PBMS ASK! Coding Solutions works through our special web-based interface. Instead of faxing, calling, or e-mailing, you simply type in your question and attach any support documentation such as copies of claim forms, EOBs, chart notes, etc. If you know how to use e-mail, you'll know how to use this system.

What if I am having technical problems?

Please contact us at: PBMSASK@professionalbilling.net or 1(855)254-0063

I asked a question; how long does it take to get a reply?

All answers are immediately routed to a certified professional coder. You will receive a reply to your inquiry within 48 hours on regular business days.

Do you offer a free trial service?

PBMS ASK! offers a Free Trial through our website at professionalbilling.net.

How do I make my payments?

  • All payments are processed through PayPal.
  • PayPal allows you to make payments using a variety of methods including: PayPal balance, a bank account, PayPal Credit, debit or credit cards, and rewards balance.

Will any of my information be sold or used by a third-party affiliate?

No!
PBMS ASK! ADDRESS

220 Standiford Ave. Ste. F Modesto, CA 95350

PBMS ASK! PHONE NUMBER

Toll Free: (855)254-0063

E-MAIL ADDRESS

PBMSASK@professionalbilling.net

Copyright 2019. Professional Billing & Management Services Inc.